Last week I was promised delivery for two kayaks on Wednesday morning. Late morning I called to check status and was informed that it would be delivered that afternoon. I lost one whole day pay because late afternoon the shipment was still not delivered. I was then informed that it would be next morning.
The next morning it was finally delivered by a contract company.
The prior day I had to call twice to track shipment and was informed by the contract carrier that they did not get the shipment until late the prior day.
Will never use Roadway again. The personnel at Roadway did not inform me of delays and made excuses for the delays.
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