In Sep 2010, I contacted Freightcenter.com to have 3 pieces of air conditioning equipment (coil, furnace and conderser)shipped from Colorado to California. The shipping weight of the 3 pieces, according to the manufacturer's specification totalled 629 pounds, I declared 640 pounds, to be safe.
Freightcenter said that the shipment would take 3 days to get to California. It took over 1 week to finally get all of the 3 pieces. Yellow Roadway was the shipper and they "lost" one of the pieces and it took one week for me to get the final piece. As an additional "bonus", they billed me for $165.70 for an additional 210 pounds of weight.
My equipment, according to the manufacturer, weighs 629 pounds including shipping material, Yellow Roadway claims 850 pounds !!! It took two calls to Freightcenter to finally get them to file a overweight dispute on my behalf. Freightcenter said it will take 60-90 days to resolve. It has been over 90 days with no a word from Freightcenter.
You can be sure that I will not be using FreightCenter and Yellow Roadway in the future. BTW, I am disputing the charges with the credit card company as well.